Bidder Reviews for Garth's Auctions Inc. (373)
TOP RATED
4.6 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
300-350 of 373 Reviews
All Ratings
Highest Rated
GeorgeStuttgart, AR
Jan 05, 2021
Do not recommend!
Garth’s was slow to ship the item after payment was made. Then UPS lost the item (obviously not Garth’s fault). A claim was filed with UPS, and even though Garth’s states a refund from UPS is coming, Garth’s refuses to refund me MY money until they receive THIERS. It is now two full months since the original purchase was paid, yet I have neither my item nor the refund due me. There is zero appearance of a first time customer being of any value and as such I will NOT use their services again.
Garth's Auction Inc.Jan 06, 2021
George, Your experience with us is not at all the norm and we regret terribly you feel undervalued. However, we have never refused to refund your money and it is always our goal to resolve these matters to our customers satisfaction. The problems surrounding lost packages are often challenging (and things have been extra crazy given the holiday shipping nightmares across the US that companies and individuals faced in December 2020). We are simply following UPS protocols and are stuck within their timeline as follows: 1. Report the Missing Package (it was shipped 11/30, reported missing the following week, and searches can take up to 1-2 weeks after that); 2. UPS Authorizes the Claim; 3. Document Review. 4. UPS Pays the Claim to us. 5. We pay you. Now, the GOOD NEWS-UPS admitted fault and the claim is in process of step 4. We expect to receive payment from UPS soon and get same out to you ASAP. Again, we appreciate the 2-stars given the circumstances and are grateful you realize that the lost package situation is not Garth's fault. We also understand your clear frustration. We hope you will reconsider choosing to work with us again once you have the refund and the dust settles from this unfortunate scenario.
TimothyStevenson, MD
Jan 05, 2021
Garth's Auction Inc.Jan 06, 2021
Thank you for the review, Timothy!
SteveVestal, NY
Jan 02, 2021
Auction
The auction closed on Sunday and the item was delivered in New York on Wednesday. And the item was as represented. Doesn't get better than that.
Garth's Auction Inc.Jan 04, 2021
Your review made our day, Steve! Happy New Year!
ArleneWest Bloomfield, MI
Jan 01, 2021
Garth's Auction Inc.Jan 04, 2021
Thank you for taking the time to leave a review, Arlene!
CliffordWantagh, NY
Dec 31, 2020
Nice Items
Nice Items. Decent turnaround time.
Garth's Auction Inc.Dec 31, 2020
Thank you, Clifford!
TomColumbus, OH
Dec 31, 2020
A Classic Midwest Auction House for over 50 years
A 1st class Auction house
Garth's Auction Inc.Dec 31, 2020
Tom-we appreciate your longtime association with Garth's!
CherylAlbion, ID
Dec 29, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Cheryl.
MichaelLiverpool, PA
Dec 29, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Michael
ToddNashville, IN
Dec 28, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Todd.
MichaelLancaster, PA
Dec 28, 2020
Expect evaluation of items, well packaged and a no hassle experience
First time dealing with this auction house and I’m very pleased with my experience. Things were well represented with any flaws noted. Items arrived well packaged and in excellent shape. Shipping times were better than other auctions I’ve purchased from. Good experience.
Garth's Auction Inc.Dec 31, 2020
Thank you, Michael! We appreciate your review.
JohnWilliams Bay, WI
Dec 28, 2020
Describe
Item came as described
Garth's Auction Inc.Dec 31, 2020
Always our goal! Thank you, John.
JoshuaAkron, OH
Dec 28, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Joshua
JohnZijderveld, NL
Dec 28, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, John
MichaelConcord, NC
Dec 28, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Michael
TedWestport, MA
Dec 28, 2020
Good Descriptions, Great to Deal with
I have been doing business w/Garth's for a couple of years. They are efficient professionals who take the time to know their objects
Garth's Auction Inc.Dec 31, 2020
We appreciate your years as a client, Ted.
BillyFalmouth, KY
Dec 27, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Billy.
MarkSpringfield, OH
Dec 27, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Mark
DennisBeech Grove, IN
Dec 27, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Dennis. We will work to earn that last star!
KennethFort Myers, FL
Dec 27, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Kenneth
SheldonColumbus, OH
Dec 27, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Sheldon!
LindaMarcy, NY
Dec 27, 2020
Arranging Shipment
I have been dealing with Garths for years & generally are happy with their auction items. Some of the items go higher than I would like, probably because they have a large following from their well known reputation. However, my issue is their shipping. I live out of state & I would prefer that they would pick out the shippers for my items or items and arrange the shipment. Instead of having to go down their list of shippers and pick out one. An example: I just went thru was I had a couple items oversize; who out of that list do I call for shipping? I picked out say shipper A, after two days they told me they could'nt ship cause of the size. Ok, now I; ve got too pick out another shipper. Its christmas time things are hectic for me as it is and I know Garths want these items removed from their facility, Pressure and inconvenience which I dont need at this time of year Fortunately I found a shipper that will ship my larger items... I work with a few auction houses and they have shippers ready. You pick out and the auction houses take care of the rest. The shipper calls you when ready to ship... No hassles especially when youre out of town or state, Then when you do find that shipper for garths item, you have to call garths for releasing the item. Too much inconvenience, I would hope they might take their cue from other auction houses and do what they do as far as shipping policy.
Garth's Auction Inc.Dec 31, 2020
Linda-thank you for your review and your thoughtful suggestion. We will work to earn that last star from you and see what improvements we can make in this area.
GregRosedale, IN
Dec 27, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Greg
edSedona, AZ
Dec 27, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Ed.
ReynoldMilan, MI
Dec 27, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Reynold
WilliamDes Moines, IA
Dec 27, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, William!
LisaFort Myers, FL
Dec 27, 2020
A Piece of Ancestry
Found the whiskey Jug that belonged to my Great Great Grandfather Charles Sommer when he owned the Blue House Saloon in Newark, NJ before prohibition shut him down in 1919. The jug is from the late 1800s.
Garth's Auction Inc.Dec 31, 2020
That story makes us SO HAPPY. Reuniting a client with a family item is the best feeling! Enjoy and thank you for your review, Lisa!
CarolynIsle Of Palms, SC
Dec 27, 2020
Quick, easy, and as advertised!
I couldn’t believe how quickly it arrived. It was quite easy. The broach was exactly as advertised!
Garth's Auction Inc.Dec 31, 2020
YAY! We are so glad you are pleased with us and your purchase!
LauraMadison, WI
Dec 27, 2020
Very Disappointing
Poor payment process, poor packaging, poor communication, and Garths didn't send the 1986 appraisal-which was included in the item description-and was one of the reasons we bid on the item.
Garth's Auction Inc.Dec 31, 2020
Laura, we are sorry that your purchase process with us was not up to your standards or ours! We will work to earn back your confidence and followup on this matter with you.
ThomasSouth Bend, IN
Dec 27, 2020
An established winner
A well-known auction house with a well-earned reputation.
Garth's Auction Inc.Dec 31, 2020
Thank you for your kind words, Thomas!
MatthewHamilton, NJ
Dec 27, 2020
CleteCashmere, WA
Dec 23, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you, Clete
allisonSpring Mills, PA
Dec 23, 2020
Garth's Auction Inc.Dec 31, 2020
Thank you
RussellOrangeburg, SC
Dec 06, 2020
Garth's Auction Inc.Dec 07, 2020
Thank you for your review, Russell
ShannonWaverly, OH
Dec 01, 2020
Garth's Auction Inc.Dec 02, 2020
Thank you, Shannon!
RichColumbus, WI
Dec 01, 2020
Garth's Auction Inc.Dec 02, 2020
Hi Rich, Thank you for bidding. We hope we can improve your review of us moving forward!
HarryMarion, NC
Nov 29, 2020
Garth's Auction Inc.Nov 30, 2020
Thank you, Harry!
MichaelCookeville, TN
Nov 29, 2020
Garth's Auction Inc.Nov 30, 2020
Thank you, Mike! So glad you enjoyed your bidding experience with Garth's!
TerryColumbus, OH
Nov 29, 2020
Friendly and professional.
Garth is the standard by which I judge other auctioneers. Consummately professional with a helpful and friendly staff. Plus, they always manage to find the most desirable things to offer.
Garth's Auction Inc.Nov 30, 2020
Thank you for your kind words, Terry.
FredMiddletown, DE
Nov 29, 2020
No contact
Won auction November 8, by November 23 I had still not received an invoice, so I messaged seller. It is now November 29 and I still haven't heard anything.
Garth's Auction Inc.Dec 01, 2020
Hi Fred, We appreciate your purchase and, I believe, we sent three invoices which unfortunately went in your email's SPAM filter. Glad we have it figured out now. So, we hope you will reconsider this review. Thanks in advance!
Kenneth BoltonHamilton, NJ
Nov 29, 2020
Garth's Auction Inc.Nov 30, 2020
Thank you, Kenneth!
edwarrdSaint Leonard, MD
Nov 29, 2020
1 st TIME BUYER
VERY PROMPT IN ALL PHASES OF MY BUY, ANSWERED QUESTIONS SHIPPED TO MY FFL DEALER. OVERALL FINE DEAL. THANKS
Garth's Auction Inc.Nov 30, 2020
Welcome, Edward. We are so pleased you enjoyed your first bidding experience with us!
Elizabeth MWarrensburg, MO
Nov 17, 2020
Garth's Auction Inc.Nov 18, 2020
Thank you, Elizabeth.
MichaelSavannah, GA
Nov 09, 2020
Garth's Auction Inc.Nov 11, 2020
Thank you, MIchael!
PavelStaten Island, NY
Nov 08, 2020
Garth's Auction Inc.Nov 11, 2020
Pavel-we appreciate you taking a moment to review Garth's. Please let us know what we may do to earn that last star! Have a great day.
GayleREX, GA
Nov 08, 2020
These guys are truly committed to great service!!
Being new to auctions has been very exciting, but for me it is also a learning experience. Garth's took care of my questions and that made me feel more secure about my purchases. Great job Garth's!!!
Garth's Auction Inc.Nov 11, 2020
Thank you, Gayle! Welcome to all the fun... so pleased we made you feel at ease and secure! Hope we see you bid again soon!
DougRichmond, VA
Nov 07, 2020
A most professional operation.
Bidding online through Live Auctioneers made the process easy. I bid on one lot only so I did not need to spend the afternoon in front of the computer. When I was sent the invoice, I called their office and indicated I would pick the item up myself to save shipping charges and the necessity of contracting a shipper. When I arrived, the office staff was most courteous and brought the item to my car. I shall follow Garth for future sales.
Garth's Auction Inc.Nov 11, 2020
Thank you for your review, Doug!
DeborahSchenectady, NY
Nov 07, 2020
Garth's Auction Inc.Nov 11, 2020
Thank you, Deborah!
EdwardChicago, IL
Nov 07, 2020
Garth's Auction Inc.Nov 11, 2020
Thank you, Edward
DexterWilliamsburg, VA
Oct 17, 2020
Garth's Auction Inc.Oct 29, 2020
Thank you, Dexter!
RobinTilton, NH
Oct 17, 2020
Excellent customer service
Excellent experience with Garth’s Auction, actually the best I have had. Had a major issue with shipping carrier which Garth’s Auction solved without hesitation. A special thanks to Jake!
Garth's Auction Inc.Oct 29, 2020
Robin, We appreciate you taking the time to leave a review. So glad our team was able to assist with the shipping issue. We look forward to being of service again soon!
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